At Officinae, customer care and attention is very important to us.
All of our items are shipped via courier service:
- items available in store will be shipped within 4 business days after order confirmation;
- items produced on request will be shipped within 10-12 business days after order confirmation.
Each return request will be carefully evaluated and agreed with you:
- if a manufacturing defect is found, shipping costs will be borne by us;
- in case of reconsideration, the shipping costs will be borne by you;
- return requests are not accepted for all custom-made garments.